Service quality
Access to telemetry data enables targeted and better service offers.
On this page we show how GRIMME Premium Partners can get access to telemetry data from GRIMME machines.
Our premium partners as well as farmers and contractors have the requirement to share telemetry data with each other to improve service and support.
We have developed a new feature in myGRIMME to fulfil this requirement while taking data protection into account.
The owner of a GRIMME machine with a telemetry unit (GSC Box) can grant access to telemetry data for other companies - e.g. his GRIMME Premium Partner. The owner always retains control and can revoke access at any time.
Access to telemetry data enables targeted and better service offers.
Increased customer satisfaction and customer loyalty through improved service.
New business opportunities through data analysis and predictive maintenance service.
Better planning and execution of service visits.
Both the Premium Partner and the owner of the machine must have an active myGRIMME account.
The GRIMME machine must be equipped with a telemetry unit (GSC Box) (currently available for all self-propelled machines, EVO series, SELECT, PRIOS).
The owner of the machine has sovereignty over the telemetry data. The owner must agree to third parties having access to this data and explicitly authorise it via their myGRIMME account.